We answer most of your questions within a few hours, and we do our best to answer all your questions by the next business day. Support is limited on weekends and holidays. The standard time zone of Nepal from Coordinated Universal Time (UTC) is +5:45. Our official support timing is from 10:00 AM – 6:00 PM (UTC +5:45).

While submitting the support ticket, please explain issues with the help of screenshot or video to make it visually clear. You can use Chrome extension Lightshot to take a screenshot and Loom for recording video(recommended) straight from your browser. It helps our support team to quickly identify the issues and provide you with a quick response.